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Newegg.com has a dedicated customer service staff that can be conveniently reached via phone, chat or email anytime you need them and they have also made finding many of the answers to questions that you might have on their website very simple. A free inside look at company reviews and salaries posted anonymously by employees. Newegg doesn't care about their customers", "Do not buy from Newegg". At this point I have been charged for three speakers when I only purchased two, only have 1 good speaker delivered and over three weeks later they are still giving me excuses to why I … Reviewers write the most about Newegg Shipping Service and give it 2.3 stars out of 5. Review authors value the most Diversity of Products or Services. There are different options for you to select from, depending on the type of support you need. Consumer complaints, customer service and product review questions and complaints answered free directly by thousands of Businesses that use MeasuredUp. More NewEgg Complaints & Reviews. 1 Newegg Customer Service Representative jobs. | Read 101-120 Reviews out of 1,214 Newegg Assistant is Newegg's official product to help you find out interested products on Newegg.com. This is achieved by delivering superior service to comply with the Newegg Inc. philosophy of putting their customers first. Sent email once, no reply for 4 days. Newegg.com - if you get cheated in newegg marketplace, newegg won't help; NewEgg - online scam; Newegg.com - refuses return, says item I sent them is not the one they sent me (but it is!) A review of a customer experience with Newegg. Newegg customer service still tells me that the issue is with my vendor despite the fact that the 5th attempt worked. Never had any issues with orders, even got rebates if something I bought went in sale the same week by contacting customer service. Newegg CEO Anthony Chow told Tom’s Hardware that the company secured a shipment of the single-use masks for its employees and is now making 5-packs available to customers for free. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Newegg, sourced by customers like you, to help us all get customer service better, faster and easier. Newegg's Customer Service Gets Worse By The Day by SciGuy2018 Dec 8, 2018 2:30PM PST I have been building PC's since the days of the first IBM AT's. ... Voice your opinion today and hear what 97 customers have already said. Join the 1,214 people who’ve already contributed. Its been more than a week and they haven't shipped a monitor that I bought. Pros: Newegg Reviews. Newegg customer service had me send photos again and this time stated they would get it right. Newegg ranks 11th among Computer sites. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Only qualm is their prices aren't always the lowest, but that's why you shop around. Reviews provide an avenue for feedback about product and service details as well as customers’ experiences with products and services, which is important to Newegg. Good service. How many stars would you give Newegg? What was the reply ? Newegg might have been a great company at one point, but they've made various changes and restructured the entire organization. As part of the customer service team, it's clear that this department is completely on the backend of management's thoughts, whereas before, Newegg prided itself on its top customer service. Been using Newegg Canada since it's inception and was a customer of Newegg before they branched out. Terrible customer service on top of shipping delays. 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